This Privacy Policy explains how personal data is processed in the Trasya mobile application (the "App"), published on the Apple App Store and Google Play. The App is operated by TRASYA Lojistik ("Trasya", "we", "us") as the data controller. The App and its platform were developed by IWWOMI Yazılım Ticaret A.Ş.
The App is a professional tool for drivers working with Trasya and its partner logistics companies: drivers receive load offers, accept or decline them, and follow their assigned jobs.
Data we collect
- Account and identity data — name, surname, phone number, e-mail address, and the credentials used to sign in.
- Professional data — driver licence details, driver application information, and the vehicle(s) assigned to you.
- Job and load data — load offers sent to you, your responses (accepted / declined), assigned jobs, pickup and drop-off locations, and job history.
- Location data — your device location while you are on duty or following an assigned job, used for dispatch and operational tracking. Location is not collected when you are signed out.
- Device and usage data — device model, operating system version, app version, language, push notification token, and technical logs (e.g. error reports).
Why we process this data
- To create and manage your driver account.
- To send you load offers in real time and manage job assignment.
- To coordinate transport operations between you, Trasya, and the partner company you drive for.
- To send operational push notifications (new offers, job updates, announcements).
- To meet legal obligations applicable to transport and commercial records.
- To keep the App secure and fix technical problems.
We do not sell your personal data, and we do not use it for third-party advertising.
Legal basis
Personal data is processed under the Turkish Personal Data Protection Law No. 6698 ("KVKK") Articles 5 and 6 — performance of a contract, legal obligations, and legitimate interests — and, where applicable, the corresponding grounds in the GDPR (Article 6).
Who we share data with
- The partner logistics company you drive for — your profile, availability, and job data are visible to the operator that dispatches your loads.
- Service providers — hosting, file storage, and push notification services (e.g. Apple/Google notification infrastructure), bound by data processing obligations.
- Public authorities — where disclosure is required by law.
Data is not transferred to third parties for any other purpose.
Retention
Account and job data is kept for as long as your account is active. After account deletion, data is removed within 30 days, except for records we are legally required to keep (e.g. transport and commercial records), which are retained only for their statutory periods and then deleted.
Security
Data is transmitted over encrypted connections (TLS) and stored with access controls. Authentication uses signed tokens, and access within the platform is restricted by role and permission.
Your rights
Under KVKK Article 11 (and the GDPR, where applicable) you may request information about your data, ask for correction or deletion, object to processing, and request a copy of your data. To exercise these rights, contact us at info@trasya.com.
Account deletion
You can delete your account and associated data at any time. See the Account & Data Deletion page for steps.
Children
The App is a professional driver tool and is not directed at anyone under 18.
Changes
We may update this policy from time to time. The current version is always available at this address, with the "last updated" date shown above.
Contact
TRASYA Lojistik — trasya.com — info@trasya.com